Our laser engraving machines are versatile and can work with a wide range of materials, including wood, acrylic, glass, leather, fabric, paper, rubber, and certain metals. However, the specific capabilities depend on the model and laser type (CO2, fiber, or diode). Always refer to the user manual for material compatibility.
Regular maintenance includes cleaning the laser lens and mirrors, checking the alignment, ensuring proper ventilation, and lubricating moving parts as needed. Always power off the machine before performing maintenance. Refer to the user manual for detailed instructions specific to your model.
First, check the power supply and ensure all connections are secure. Inspect the laser tube, lens, and mirrors for damage or misalignment. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team for assistance.
Our laser engraving machines range from $500 for entry-level models to $10,000+ for industrial-grade systems. The price depends on factors like laser power, engraving area, and additional features. Visit our website or contact our sales team for detailed pricing.
Delivery times vary based on your location and the model ordered. Typically, orders are processed within 1-3 business days, and shipping takes 5-10 business days domestically. International shipping may take longer. You will receive a tracking number once your order is shipped.
Our standard warranty covers manufacturing defects and includes parts and labor for one year from the date of purchase. The laser tube is typically covered for 6 months. Extended warranty options are available for purchase. Always register your product to activate the warranty.
Our machines are compatible with popular design software like Adobe Illustrator, CorelDRAW, and AutoCAD. We also provide proprietary software for controlling the engraving process. Ensure your software supports vector and raster file formats for optimal performance.
Yes, some models allow for laser power upgrades. However, this depends on the machine’s design and compatibility. Contact our technical support team to confirm if your model is upgradeable and to discuss available options.
Always wear protective eyewear, ensure proper ventilation to avoid inhaling fumes, and keep flammable materials away from the machine. Never leave the machine unattended while it is operating. Follow all safety guidelines provided in the user manual.
The lifespan of a laser tube varies based on usage and maintenance. On average, a CO2 laser tube lasts between 1,000 to 2,000 hours of operation. Fiber laser tubes typically last longer, up to 25,000 hours. Regular maintenance and proper cooling can extend the tube’s lifespan.
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